Welcome to the Network Neutrality Arbitration Board  


The arbitration board mediates in disputes between the network operators' customers and network operators that relate to the network neutrality. The arbitration board was founded to provide consumers with a way to report breaches of the "Code of conduct network neutrality" signed by the network operators. A process is initiated when a request for arbitration is submitted.


The arbitration board is composed of three independent experts. It produces an annual report on its activities.


Network Neutrality Arbitration Board
Wiesenstrasse 17
PO box 1013
8032 Zurich
Tel.  044 205 99 20
Fax   044 205 99 21